1. Introduction
Welcome to FenPure (website: https://fenpure.co). We value your trust and business. FenPure provides high-quality fenbendazole products and services. By using our site and services, you agree to this Privacy Policy and related terms.
2. Data We Collect
Location of Data Storage
FenPure is a U.S.-based company. Our servers are hosted with GDPR-compliant providers to ensure your data is secure and protected under international privacy standards.
a. Registration Data
If you register, we store your chosen username, email address, and any profile details you provide. You can view, edit, or delete this information anytime (excluding username changes), and our administrators can do so as well.
b. Purchase & Support Data
To provide product access and support, we store order/purchase information, support ticket history, and license or order codes. We also track support expiration dates for service eligibility.
c. Support Requests
Support tickets are processed through a third-party system (e.g., Ticksy). You authorize the transfer of the data you provide through the support form to our support provider. They handle your data securely under privacy standards.
d. Contact Form Submissions
Information you submit via our contact form is sent to our secure email provider (e.g., Zoho). These submissions are solely used for customer service-related purposes and are not shared or used for marketing.
e. Comments
If you post comments on our blog or product pages, we collect your comment text along with IP address and browser info to help with moderation and spam protection.
f. Analytics
We use Google Analytics (anonymized) to understand website usage patterns. This tracking does not collect personal data. You may opt out via Google’s opt-out tool.
3. Embedded Content
We may embed content (e.g., YouTube videos, Facebook or X (Twitter) feeds). These plugins are hosted by their respective platforms and follow their privacy policies. Your interaction with embedded content is governed by those third-party terms.
4. Cookies
We use cookies to:
- Ensure core functionality (e.g., sessions)
- Remember preferences
- Provide anonymized analytics (e.g., Google Analytics)
Useful cookies include (may vary by platform):
- cfduid, PHPSESSID, and others by platform to maintain session and security
- Consent-based cookies for logged-in users or preference tracking
You can disable cookies via your browser settings, though this may affect site performance.
5. Who Has Access To Your Data
- You, via your account page
- Authorized FenPure administrators, for support and account management
- Support staff, only when handling your support requests
6. Third-Party Data Sharing
We do not sell or share your personal data for marketing. We only share limited information with trusted third parties to fulfill services you request, such as:
- Payment providers: to process payments securely
- Support platforms (like Ticksy): for ticket handling
- Email providers (like Zoho): to process contact form inquiries
- Analytics & security tools as needed
7. Data Retention
- Support tickets, comments, and metadata are retained until you request deletion.
- Account information is retained while your account is active; you may edit or remove data anytime (excluding username changes).
- We may keep mandatory data for legal or tax reasons even after an account is closed.
8. Security Measures
- We use SSL/TLS encryption across our site to protect data in transit
- Access to personal data is limited to essential personnel
- In the event of a breach, we will notify affected users, secure any vulnerabilities, and assist with data recovery protocols
9. Your Rights
You have the right to:
- Access and receive a copy of your data
- Correct inaccuracies in your personal information
- Delete data we store about you (subject to certain legal and service constraints)
- Opt-out of marketing communications at any time
- Object to certain data practices as permitted by law
If you’re an EU resident, FenPure complies with GDPR standards, providing transparency, consent, and data portability.
10. External Links
Our site may link to third-party sites (e.g., social media, partners). FenPure is not responsible for their privacy policies or practices. Please review third-party privacy notices before using those external sites.
11. Legal Disclosures
We may be required to disclose your data to comply with legal processes (e.g., subpoenas, court orders). We will notify you as permitted and seek to prevent unnecessary disclosure. We only release the minimum data required by law, and only if legally compelled.
📞 Contact Us
If you have questions about your privacy or data usage, please contact us:
Email: info@fenpure.co
Phone: +1 505‑395‑910
Last updated: June 25, 2023